Return and Refund Policy

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If you are not entirely satisfied with your purchase, we’re here to help.
Please contact us and let us know of any problems with your order.

Returns of Tangible Products:
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

Please contact us before shipping your item back to us.
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are nonrefundable.
Return shipping address is: Doug Stevenson’s Story Theater International, 7851 E. Roget Drive, Tucson, AZ 85710

Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Contact us at
Or, if in the US, you may call 1-719-310-8586.

Not satisfied with your Digital Product?
Contact us at
Or, if in the US, you may call 1-719-310-8586.